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COVID-19 Information

Spare Time Sports Clubs COVID-19 Information Page

Spare Time Clubs COVID-19 Information

Temporary Club Closure/COVID-19 Updates

July 14 Update

Temprary Change in Club Access

 

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Dear Member,

As we continue to deal with the growing concern and impact of the COVID-19 virus in our communities, it is essential that we all do our part to help slow the spread of the virus.  Today Governor Newsom announced the shut-down of indoor operations at fitness centers, clubs and gyms in Sacramento, Placer and Contra Costa counties.

With this in mind, we will be closing all indoor operations at Spare Time Sports Clubs' facilities (excepting El Dorado Hills Sports Club) at 9 pm today, Monday, July 13, until further notice.

The following outdoor activities will continue to be available to our members:

  • Outdoor Tennis

  • Outdoor Pickleball

  • Lap Swimming

  • Swim Clinics

  • Masters Swimming

  • Youth Camps (Outdoor Only)

  • Outdoor Fitness Training

  • Outdoor Group Exercise

Areas of the club that will not be available are:

  • Locker Rooms

  • Indoor Fitness Areas

  • Indoor Group Exercise

  • Pilates Training

  • Indoor Sports

  • Massage


At this time it is difficult to predict when the clubs will be allowed to re-open.  We will of course be monitoring reports and updates from the Governor and public health officials, and we will provide updates through the Spare Time mobile app and our website at sparetimesportsclubs.com.

Members who would like to continue with the outdoor activities do not need to take any action.

For members that may want to freeze your memberships, you will need to “opt-out” of your active status and contact us by email at memberservice@sparetimesportsclubs.com or make contact with your home club.  If you freeze your membership, the freeze will be in effect through August 31, 2020.  Dues for the remainder of July will be credited to your account to offset future dues.

For members who are currently accessing, or planning to access, our Spare Time at Home on-demand and live-streaming virtual workouts, these continue to be available to you at sparetimesportsclubs.com/ondemand, please consider staying active and paying your monthly dues during this time if you are in a position to do so. 

We will need a couple of days to sort out billing questions, refunds of program fees and prorated program fees.

We will send updates as the situation changes. In addition, you may contact our Spare Time Member Services team at (916) 859-5944 or by email at memberservice@sparetimesportsclubs.com. We thank you for your loyalty and patience as we navigate these difficult times.

 

 

June 19 Update

Face Coverings Now Required at the Club

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Upon reopening of the club, our policy was that masks or face coverings were required for employees and highly recommended for members.  Exceptions were made for employees or members who were involved in outside activities and when participating in exercise where a mask was not practical.

Effective June 18, Governor Newson issued a new public health order requiring residents to wear masks or face coverings when outside their residences with certain exceptions.  Effective immediately, the club has revised its policy regarding face coverings for members as outlined below to comply with the Governor’s order.

  1. Club members and guests are required to wear face coverings when entering the club and using the common areas of the club, including walkways, lobby, lounge, locker rooms, etc., except:

a. Members are not required to wear a face covering when participating in outdoor activities, such as outdoor fitness, swimming, tennis or pickleball, provided they maintain minimum distancing of six feet (or greater where designated by the club).

 b. Members are not required to wear a face covering when actively exercising indoors (in the fitness center, group exercise studio or an indoor court sport) provided they maintain minimum distancing of six feet (or greater where designated by the club).

  1. Members are asked to bring their own face covering. If a member arrives at the club without a face cover, the Front Desk staff will provide them with a single use mask.
  1. Members with a medical or other condition that prevents them from wearing a face covering may wear a non-restrictive alternative such as a face shield with a drape on the bottom edge.

We understand that people have differing views on wearing face coverings.  As a business, we are required to comply with the Governor’s public health order.  Please help us do our part to limit the spread of COVID-19 by wearing a face covering at the club.

 


 

May 26 Update

Phased Reopening of Club Expected for Summer

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Summer is coming!  Our clubs would typically be entering the peak summer season with adults and children involved in activities all around the clubs – swim teams, swim lessons, summer camps, tennis, fitness, group classes, personal training and more.  While this summer will definitely have a different feel around the clubs, we are hopeful that public health orders will be eased over the next few weeks so we can offer a variety of modified programs and activities for the summer season.

It has been nice seeing members at the clubs taking advantage of the tennis, pickleball and lap swimming services that we are currently able to offer.  Many members have expressed their appreciation that the clubs have been able to reopen even on a limited basis and their hope that we will be able to resume additional programs and services soon.  In that regard, we thought we would share some of the plans we are making for the next phases of reopening of the clubs.

  • Fitness – under the current public health order, we are not able to offer any fitness services. When we are able to resume these services (hopefully sometime in June), initially it will likely consist of a combination of outdoor fitness and limited indoor fitness activities
  • We’re creating outdoor spaces where we can offer cardio equipment, group exercise classes and small group training programs with specified distancing requirements
  • We’ll offer indoor fitness and personal training services. Fitness and cardio equipment will be spaced to maintain distancing, and there will be limits on the number of members working out inside the club
  • We will use an online reservation system to ensure space is available when you come to the club
  • Swimming – we are currently limited to one lap swimmer in every other swim lane; no other swimming is permitted. When we are allowed to have 1-2 swimmers per swim lane, it will enable us to expand our swimming programs
  • Swim teams - there won’t be swim meets this year, but we plan to offer a modified swim program. If public health orders allow it, we plan to offer a 6 – 8 week swim team/clinic program that gets the children back in the water, developing their swimming skills and having fun with their friends. 
  • Swim lessons – we plan to offer swim lessons, both learn-to-swim lessons for new swimmers and stroke development lessons for our swim team children.
  • Water fitness classes – we plan to resume water fitness classes with limits on class sizes
  • Youth programs – it is unlikely that the Play Center and Kids’ Club will be able to reopen in the next phase, but we believe it is important for our junior members to get back to the club and involved in activities. We plan to offer a variety of special small group activities relating to sports, arts and crafts, and other recreational activities where club employees can work with defined numbers of children to maintain distancing requirements and other safety practices.
  • Sports and other activities that involve physical contact or members being in close proximity, such as racquetball, squash, basketball and volleyball, will likely be limited for some time. Those activities will initially be limited to individual play or play only with members of the same household.

There are differing opinions about when it will be safe to return to gyms.  We want to assure you that the health and safety of our members and employees is our top priority and concern.  We are taking active steps to ensure we limit exposure to COVID-19 in our clubs.  Click here to download the brochure on “Returning to Your Spare Time Sports Club” which outlines the operating practices and safety protocols that we are implementing.  We want you to know that the club is ready for you when you are ready to return!

While we await the easing of public health orders, we hope that you are finding ways to stay active away from the club.  The Spare Time at Home services accessible through the Spare Time mobile app or the club website provide free access to about 30 Live Stream group classes per week as well as On Demand fitness workouts and classes.  These programs are all led by our outstanding Spare Time instructors and trainers, and we will continue to add more On Demand workouts and classes in the coming weeks.

Membership Dues Billing for June

Please refer to the email dated May 26 that was sent to all members with information about membership dues billing for June.  If you have questions, please contact our Member Services Department at (916) 859-5944.

As always, we greatly appreciate your loyalty and support of the club.  We look forward to seeing you back at the club working out and seeing your friends, even if from a distance, in the near future.  In the meantime, be safe and stay healthy!



May 14 Update


Lap Swimming Added to Available Services Beginning May 15

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We are pleased to announce that the Sacramento County Department of Health Services is now allowing us to offer lap swimming at our clubs located in Sacramento County – Rio del Oro, Gold River, Broadstone, Natomas and Laguna Creek.  Based on this decision, we will be reopening our swimming pools at those clubs for lap swimming only effective Friday, May 15. Lap swimming will be in addition to the tennis and pickleball activities that started last week.

We are excited to continue the process of reopening our clubs.  With this phased reopening, the conditions for accessing and using the club will initially be more restrictive than normal for the protection of our members and employees. Details relating to use of the club during this initial phase are outlined below.  Some changes in our offerings and procedures should be expected as the guidance from the public health professionals will likely evolve and change over time. 

  • Hours of operation will initially be 7:00 am – 8:00 pm on Monday through Friday and 7:00 am – 6:00 pm on Saturday and Sunday.
  • Every other lap lane will be open for member use during the club’s operating hours. Lap swimming is limited to one member per available lane, except family members living in the same household may share a lane. No organized swim activities or other recreational swimming will be allowed at this time.

Members are required to reserve a lap lane in advance through the club’s online reservation system that is accessible on the Spare Time mobile app (Apple, Android) or club website  under Court and Swim Registration or by telephone during the club’s operating hours. If this is your first time using the online reservation system, our Online Reservations Guide (Rio del Oro's version can be found here) on the Member News page of the club website provides instructions for logging into the system. In the online reservation system, check the box for “swim reservations” to display the pool lanes, and then reserve a lane in the desired pool for either a 30 or 60 minute period.  There is a 3-day advance reservation policy (i.e., members can make reservations for today plus the following two days), and members may have two reservations in the system at any time.  The member must swim the first reservation time before adding another reservation to the system. Members may begin making lane reservations on Thursday, May 14.

  • Members are required to check in at the Member Services desk upon arrival before accessing the pools.
  • Members should swim in their assigned lane even if other lanes are available when they get to the pool.
  • Restrooms will be available, but the locker rooms will be closed. Please plan to change and shower at home, and bring your own towel.
  • Access will be limited to members only. Guests will not be permitted at the club at this time.
  • The following safety precautions have been established based on public health guidelines:
    • At check in, members will be asked to confirm that they, and other people in their household, are not experiencing any symptoms of COVID-19 and that, to the best of their knowledge, none have been exposed to the Coronavirus. If you are sick or experiencing any of the known symptoms, please do not come to the club!
    • Safety masks are recommended for members when arriving at the club or interacting with other members and club employees.
    • Access to the pool deck will be limited to members swimming in the pools. No spectators will be allowed, except for a parent of a junior member who is swimming.  In such cases, the parent should sit at the pool in which their child is swimming.
    • All swimmers must be “swim safe” and able to swim the length of the pool. No lifeguard will be on duty so an adult must be at the pool and directly supervising any child under age 14.
    • To limit the number of people at the club, members are asked to arrive no earlier than 10 minutes before their reservation time. Members should depart the club when done swimming.  Members will not be permitted to lounge at the pools before or after swimming.
    • Members must practice physical distancing – maintaining a minimum distance of 6 feet from other members – at all times.
    • Members are asked to pick up their towels and any personal belongings before leaving the pool deck so it is clear for the next members.
  • Maintenance staff will be walking the pool deck to clean and disinfect chairs, grab rails, kick boards and other surfaces throughout the day.

As previously communicated, we have not been charging membership dues while the club has been temporarily closed.  We will begin charging dues for members who access the club for lap swimming, tennis and pickleball.  Refer to the email sent to all members on May 14 for Information about membership dues billing and reactivation of your membership. If you do not reactivate your membership at this time, your membership will continue on the $0 fee freeze status.

We are hopeful that the public health order will be further relaxed during the next few weeks so we can expand the programs and services we are able to offer. 

We recognize that the past two months have been difficult for everyone, and we anxiously await the time when it is safe to resume more normal daily activities.  Until then, be safe and stay healthy!



May 2, 2020 Update

Limited Reopening of Spare Time Sports Clubs in Sacramento County on May 6

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We are pleased to report that the Sacramento County Department of Health Services has issued a new public health order that modifies the “shelter in place” requirement to allow certain recreational activities such as tennis and pickleball.  Based on this order, we will be reopening our clubs located in Sacramento County on a limited basis for access to our tennis courts and pickleball courts only effective Wednesday, May 6.

We are excited to start the process of reopening our clubs.  With this phased reopening, the conditions for accessing and using the club will initially be more restrictive than normal for the protection of our members and employees. Details relating to use of the club during this initial phase are outlined below.  Some changes in our offerings and procedures should be expected as the guidance from the public health professionals will likely evolve and change over time.

  • Hours of operation will initially be 7:00 am – 8:00 pm on Monday through Friday and 7:00 am – 6:00 pm on Saturday and Sunday.
  • Tennis courts (and pickleball courts if available at your club) should be reserved in advance through our online court reservation system accessible on the Spare Time mobile app or club website.
  • Members may begin making online reservations on Monday, May 4 for court use on May 6.  Reservations may also be made by calling the club during operating hours beginning on May 6. Members are required to check in at the Member Services desk upon arrival before accessing the courts.
  • Access will be limited to members only.  Guests will not be permitted at the club at this time.
  • Members should only play on their assigned court even if other courts are open when they arrive at the courts.
  • We recommend that members play singles.  If members choose to play doubles, they should pay careful attention to maintaining proper distancing. We will have USTA guidelines on maintaining distancing during play posted at the club for members’ use.
  • Tennis pros will be available to teach private and small group lessons.  Small group lessons will be limited to no more than 4 members to maintain proper distancing.
  • The following safety precautions have been established based on public health guidelines:

    • At check in, members will be asked to confirm that they, and other people in their household, are not experiencing any symptoms of COVID-19 and that, to the best of their knowledge, none have not been exposed to the Coronavirus.  If you are sick or experiencing any of the known symptoms, please do not come to the club!
    • Safety masks are recommended for members when arriving at the club or interacting with other members and club employees.  Masks are optional for on-court tennis and pickleball activities.
    • Access will be limited to members playing under the court reservation.  No spectators will be allowed, except for a parent of a junior member.  In such cases, the parent should sit at the court on which their child is playing.
    • To limit the number of people at the club, members are asked to arrive no earlier than 10 minutes before their court reservation time.  Members should depart the club when done playing.  Members will not be permitted to lounge at the club before or after playing.
    • Players must practice physical distancing – maintaining a minimum distance of 6 feet from other players – at all times.
    • Members are asked to pick up tennis balls, towels and any personal belongings before leaving the court so the court is clear for the next members.
    • We encourage members to wash their hands with soap and water often.  Hand sanitizer will be provided at the club.  We recommend that players sanitize their hands before and after playing and avoid touching their faces.

  • Maintenance staff will be walking the courts to wipe down benches, gate latches and other surfaces throughout the day.  They will make all efforts to minimize disruption, but please be understanding if they briefly interrupt play.
  • Restrooms will be available for member use.  However, the locker rooms will not be available.  The lockers, showers, steam rooms and saunas will be closed and not accessible.
  • Members should bring their own towel and water jugs from home for use on the courts.  The club will not have towels or ice machines available for members at this time.

Emails have been sent to all members of the affected clubs outlining their membership dues options during this initial reopening phase.  Please refer to that information on how to select your dues option and reactivate your membership.

We are hopeful that public health orders will be further relaxed during the next few weeks so we can reopen our remaining clubs and offer additional programs and services.  The current health order for Sacramento County prohibits access to and use of swimming pools outside of residences.  We are in discussion with the Department of Health Services seeking permission to allow lap swimming in the pools and hope to have a resolution soon.

We look forward to having activity at the clubs again starting next Wednesday.  It has been a long, difficult stretch for everyone, and it will be nice to see members out enjoying some tennis and pickleball.  Hopefully, it won’t be long before other programs and activities can resume as well!

 



April 25, 2020 Update


We hope you and your family are holding up well and staying healthy during the continued “shelter in place” orders. This is obviously an unprecedented situation that is uncomfortable and stressful for everyone, and it is having tremendous physical, emotional and financial impacts on many people.

With the new cases of COVID-19 flattening out and deaths declining in many areas, it looks like we may be starting to turn the corner on the virus. Fortunately, the number of cases and deaths in our area so far have been considerably lower than initially projected. As we start to turn the corner, there is increasing dialogue about getting businesses open again and our economy restarted. Some lesser impacted states are already allowing businesses to start reopening with appropriate social distancing and other safety precautions, but there is considerable concern that reopening too soon could result in a second wave of the virus. Governor Newsom has generally taken a conservative view about lifting the shelter-in-place order and allowing businesses to reopen. Although we cannot yet predict when that might happen, it appears it may not be too far into the future, possibly in the next several weeks.

Based on guidance available to date, it appears gyms and sports clubs will be in the first phase of businesses reopening. In anticipation of this, we are actively working to prepare our clubs to reopen. We understand there is considerable pent up interest in getting back to regular exercise and the sports and recreation that you enjoy. Our goal is to reopen our clubs as soon as it is safe to do so, and we will certainly place member and employee safety as our top priority. We anticipate having to make significant adjustments and restrict use of certain areas of the club when we initially reopen, possibly including:

  • Adjustments to the circulation/flow of people through the club and the layout, placement and availability of equipment in certain areas to help maintain physical distancing of at least six feet between people.
  • Certain facilities, programs and activities where we are unable to maintain required physical distancing or other necessary safety practices will not be available initially. Those facilities, programs and activities will be added as physical distancing requirements are eased over time.
  • Substantial emphasis will be placed on regular cleaning and sanitizing of frequently touched equipment and surfaces throughout the club. We will have additional staff performing these duties continuously throughout the day. We will also be asking (and expecting) members to wipe down equipment and other surfaces before and after each use to help maintain the clean, safe environment of the club for everyone.
  • Employee and member screening upon arrival at the club to help prevent exposure to the virus and to inform members of permitted/non-permitted activities, expectations and responsibilities while utilizing the club.
  • Use of personal protective equipment (PPE) where appropriate and necessary. We continue to evaluate public health guidelines for the club environment and will require or recommend use of gloves, masks and other PPE by employees and members as appropriate.


More information will be provided as the timeframe for reopening becomes known and additional guidance is available.
 
In the meantime, while we remain “sheltered in place”, we hope you are taking advantage of opportunities to exercise at home. Exercise is not only good for you physically, it can also help relieve the mental fatigue and stress that comes with the isolation, home schooling, work and other demands while being cooped up in your home. We have twenty-three Live Stream Group Exercise Classes per week and a library of On Demand workout and class videos led by our talented instructors and trainers that are available through the Spare Time website and mobile app. Check out the schedule and jump in on some of these great sessions for an excellent workout.

As previously communicated, we are not billing membership dues during the time the clubs are closed. We do not anticipate opening the clubs by the beginning of May so we will not bill May membership dues at the beginning of the month. The only billings that will be processed are for outstanding balances carrying over from our prior month’s billing. Assuming we reopen the clubs sometime in May, we will bill you for the pro-rated dues for the remainder of May less a credit for the 14 days of March that the clubs were closed. If you have any questions about our billing, you may contact our Member Services team at (916) 859-5944 or by email at memberservice@sparetimesportsclubs.com

As always, we greatly appreciate your membership and support of the club. We look forward to the day in the near future where we can return to the club to enjoy our favorite activities, sports and recreation with our friends and fellow members. Until then, be safe and stay healthy!

 


 

April 6, 2020 Update

All Spare Time Sports Clubs’ facilities remain temporarily closed until further notice as we all do our part to help slow the spread of COVID-19. We would like to express our thanks and gratitude to all of the first responders and support personnel for their tireless efforts to help people affected by COVID-19. We would also like to extend our thoughts and prayers to the families and friends around the globe who have lost someone to this virus.

Regular exercise through fitness and cardio workouts, sports and recreation are an essential component of a healthy, active lifestyle. Spare Time is sending out periodic emails with exercise workouts and information so members can maintain some level of exercise while away from the clubs. Check out our Group Exercise Live Stream Class Schedule on our website and on our mobile app for our schedule of weekly Live Stream classes – a wide range of fun classes led by some of Spare Time’s outstanding instructors and trainers.  Later this week, we will also be posting a selection of group exercise class videos created for you by Spare Time instructors and trainers on the website. While not the same as being with your fellow members at the club, we hope you will enjoy some of your favorite classes led by your favorite instructors!

The social isolation that results from the current shelter in place orders and physical distancing recommendations can have a significant emotional impact on people. We hope you are staying in touch with family and friends through telephone, Facetime, Skype, email or other means of communication. While may be not the same as seeing each other in person, communicating with those we love and care about can be a great source of support and comfort for all.

At this time, it is difficult to predict when it will be safe to re-open the clubs.  We continue to monitor the reports and updates from public health professionals, and we plan to re-open the clubs after the shelter in place orders are lifted and it is deemed safe to do so. We recognize that COVID-19 will have an ongoing impact on the programs and activities of the clubs, at least in the short-term, and we are taking steps while the clubs are closed to prepare for that environment.

On April 2, we sent out an email to all members outlining how membership dues and program fees are being handled during this period of closure. That email is posted below for your reference. If you have any questions, you may contact our Member Services team at (916) 859-5944 or by email at memberservice@sparetimesportsclubs.com.

As always, we greatly appreciate your membership and support of the club.  We look forward to the day in the near future where we can return to the club to enjoy our favorite activities, sports and recreation with our friends and fellow members.  Until then, be safe and stay healthy!

 



April 2, 2020 Email

 

Dear Member:

As we continue to shelter in place to limit the spread of COVID-19, we hope that you and your family are staying healthy. This email provides a membership billing update and information about your April 5 electronic funds transfer (EFT). Please look for a separate email with information about exercise opportunities that should arrive shortly.

  • An automated email was sent out yesterday notifying you that your monthly statement for March was available online for viewing. We want to provide some clarifying information for you.
     
  • As previously communicated you are not being charged membership dues while the club is temporarily closed for COVID-19. Therefore, we are not billing April membership dues.
     
  • If your membership was paid current last month and you did not make any house charges to your membership while the club was open during March, there will be no charges due and there will be no EFT from the club on April 5.
     
  • If you had an outstanding balance as of the end of the prior month or if you made any house charges while the club was open in March, there will be an EFT for those charges on April 5.
     
  • With the clubs and our billing office all closed due to COVID-19, we have limited staff working remotely. As a result, we have not yet processed credits and refunds of registration fees for programs that have been cancelled. Our plans are to handle the return of those fees as follows:
    • Swim clinics with online registration – we have calculated the refunds due for the cancelled portion of the clinics, and we are in the process of crediting those refunds back to the credit cards used to pay for the registration.
       
    • Swim clinics with manual registration – we are in the process of calculating the refunds due and will be crediting the refunds to your membership account shortly.
       
    • Kids’ Night Out and other cancelled March or April activities with manual registration – we will be crediting registration fees back to your membership account shortly.
       
    • Summer program registrations (swim team, swim lessons, summer camps, etc.) – we are asking members to wait on these programs until we determine when the club will be able to re-open and whether the program will still be able to be offered. If you cancelled your registration for any of these programs, we will be crediting the registration fees back to your membership account.
       
    • For memberships with credit balances, the credit balance will be held in your account to apply against future charges unless you contact us to request a refund.
       
  • With respect to March dues, the club was closed from March 18 – 31. Since you were billed for the full month of dues on March 5, we will be crediting 45% of your March dues against the monthly dues for the first month after the club re-opens.

We request your patience and understanding while we work through the high volume of manual work involved to address these billing and refund issues at a time where we have limited staffing. As always, we appreciate your support and loyalty to the club, and we look forward to the time when we can return to more normal daily activities.

 

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